Frequently Asked Questions
Planning a wedding comes with so many moving pieces, which is why we believe capturing your memories should feel effortless and intentional. Below you’ll find answers to some of our most frequently asked questions — from booking and collections to delivery and everything in between.
If there’s anything else you’d love to know, we’re always here. Reach out, and we’ll be in touch within 24–48 hours 🤍
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We require a 40% deposit, along with a signed contract to secure your date and the remaining balance is due 14 days before your event.
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We recommend reaching out as early as possible to secure your date, especially for popular seasons and weekends. However, sometimes the most beautiful plans come together unexpectedly, and we occasionally have last-minute availability — so if your day is just around the corner, we’d still love to hear from you.
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To begin, simply fill out our contact form and tell us a little about your story From there, we’ll be in touch to confirm availability and organise a time to connect — whether that’s over coffee or a video call.
Once everything feels aligned, we’ll send through your contract and invoice to officially secure your date with a deposit.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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We’re based in Brisbane, Australia, but are always willing to travel wherever your story takes us from intimate interstate celebrations to destination weddings abroad.
Travel within 50km is included in all collections. For locations beyond this, any additional travel or accommodation required will be thoughtfully quoted based on your plans and destination.
I absolutely love exploring new places to capture your sweetest moments.
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Absolutely! While our collections have been thoughtfully designed to suit most celebrations, we’re always happy to create something more tailored to your day, your vision, and the moments that matter most to you.
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You will receive all raw content via a private link within 48 hours. All edited content will be uploaded for your viewing within 2 weeks depending on your Collection and Inclusions.